Testimonials

Imagine a multi-year building process that is actually a fun joyful experience and builds friendships. That’s what we experienced with George and Larry. We have a beautiful mountain contemporary home that’s built to last. Old-fashioned workmanship is evident in the cabinetry, trim, wood ceilings, and rock work. And modern creativity and collaboration solved every challenge along the way. When we wanted to try new products and ideas, we trusted that they’d do the research and tell us straight up if it was a bad idea. We live in Texas, but the team at Baldwin & Phillips made sure we had phone calls, photos, time to walk around together onsite and anything else we needed to have confidence every step of the way. We couldn’t be happier.
Jim and Sabrina Watson

My wife Michele and I had an extraordinary building experience with George and Larry. In todays world there is often a big difference between what is promised and what is delivered. Those with realistic expectations are at times left with bitter disappointment. That is clearly not the case with Baldwin Phillips.
We were in the development business for over 40 years..having developed master planned communities and large senior living communities in addition to several personal homes. We had high but realistic expectations given our experience.
The experience from day one with George and Larry was simply amazing. They listened, they planned and they “crafted” for us a spectacular mountain top home…..on time and within our budget!
They always took the time to accept every call and met with us at our home site whenever the need arose. They were patient, caring and professional through out the entire building process…from plan and budget development to site work, foundation, framing, trim and finish.
Professionalism, high integrity, craftsmanship and a caring, positive attitude with a ready smile were the hallmarks of our relationship with George and Larry. Michele and I would recommend (without hesitation) anyone looking to build a new mountain home to select Baldwin Phillips.
Thomas J & Michele E Harrison

Baldwin & Phillips Construction built our summer home in Waynesville, North Carolina. We could not be happier with our beautiful home, quality of construction, and wonderful experience. We would highly recommend George and Larry to anyone looking to build a first class, high quality home. One of our concerns about building the home was that we would be living on the other side of the country while it was being constructed. A very important part of Baldwin & Phillips Constructions customer service was the posting, on their web site, on a weekly basis, progress pictures of the construction of our home. This was an excellent tool for us, and, made the process fun and exciting. Our home was a complicated design, but, was constructed into a true showplace by Baldwin & Phillips Construction. George and Larry’s eye for detail and demand for excellence is unmatched! If you want true quality craftsmanship and a great building experience, you need to look no further than Baldwin & Phillips Construction.
Carl and Julie Trapani

Quality, integrity and professionalism are words that we think of regarding Baldwin and Phillips Construction. We contracted with them to build a custom mountain/lake house on a very challenging lot. It was our first experience with building a house and most of our monitoring of the construction would be from our home in Georgia rather than on site. It was therefore critical for us to select a company that was professional as well as one that we could trust. After talking to several companies, it was apparent to us that Baldwin and Phillips was the choice for us. George, Larry and Tiffany exceeded our expectations in all aspects and phases of the project. They took the time and effort to work with us from the placement of the house, the choosing of the finishes and surfaces, through the final construction to ensure that everything was the highest quality. As would be expected during any construction project, issues did arise. We felt the handling of the issues was where Baldwin and Phillips was at their best. All issues were handled professionally and in a timely manner. In the end, Baldwin and Phillips delivered a beautiful, high quality custom home. As a result, we would highly recommend Baldwin and Phillips for any construction project.
Dan and Melissa Counce

Baldwin and Phillips built our special mountain home in Balsam Mountain Preserve. We love our house! It’s “perfect”, built like a fortress, and I am continually awestruck, even years later, by their attention to every detail. I wish they had built my home in Florida. George and Larry were easy to work with, and very responsive. Not only that- they are both fun to be around. Their pricing was very fair- they were always cognizant of our desire to stay within a budget. My cousins were so impressed, they had Balwin and Phillips build them a house at Balsam too!
Rob & Andi Colton

We recently completed our new home at Balsam Mountain Preserve and could not be happier. We just finished celebrating our first Thanksgiving in the house with family and look forward to many more good times. Without exception, family and friends have all been overwhelmed by the quality and beauty of the final product.

As this was our first custom built home, we had a fair amount of anxiety as we started; however, Larry and George made the process as smooth and painless as possible, mostly because both were easily accessible. In addition, unlike other builders, they took a hands-on approach to our project and were on site almost daily. Having said that, do note that they are significantly less accessible and not hands-on during deer season because they are often unavailable while hunting in Virginia (supposedly the cell service is spotty up in those parts). Also, if you have trouble reaching George, just remember that it’s 5 o’clock somewhere and it’s probably best to call Larry anyway. But we digress, where were we? Oh yeah, the process…

We met with them several times prior to signing the contract and they patiently worked with us in order to both anticipate our needs and also minimize any surprises. All this up-front work paid off because we now have our dream home in the western NC mountains and even came in on budget. Just as important to us, not only do we have a beautiful new home, but we also made two great friends. We would not hesitate to recommend Baldwin and Phillips Construction and would be happy to discuss with anyone who is considering them for their new home.

Sincerely,
Peter and Chris Futrell

Over the past 43 years of marriage my wife and I have built many custom homes. George Baldwin and Larry Phillips have just finished our last home in Balsam Mountain Reserve. This experience has been the best building experience we could ever had imagined! Building long distance can be a very traumatic experience -George and Larry made the process extremely painless. They always went over and above the expected. The finished product was more than we had hoped for. The house came in on budget with many upgrades that we didn’t expect. We would like to recommend Baldwin-Phillips Construction without reservation for all your construction needs.

Sincerely,
Greg and Peggy Samano

When you finished our luxury cabin in early 2010, we sent you a letter of recommendation to use with future customers. Now several months have passed and we love our cabin more than ever.

Your quality construction and finishing well before our contract timeline was only one of your signs of professionalism. We have had other new homes, each a much longer punch list than this time. Most impressive has been the quick response time to correct any items on our punch list.

The only time you have told us NO, is when we have tried to pay you for the extras that your staff performed. We believe it was beyond the “call of duty” to put up curtain rods, hang pictures, build a platform for trash cans and install lattice work.

Our own guests and those who have rented our cabin have admired the quality of work and design insight. Their observations and our comfort with our new cabin confirms that we picked the best builder in Western North Carolina.

We are including a key to our cabin and would be proud if you would like to show it to any future homeowner. Thanks again for building us our dream cabin in the mountains.”
– Dennis Wyant & Jane Feldman

“When we decided to build our summer home in North Carolina, one of our concerns was that we would not be in Maggie Valley area during the construction. We have built several homes, but we were always nearby to check on things. We met with George a couple of times as we went through the planning phase. He totally put us at ease and we came away feeling very assured that indeed we would be kept in the loop. From the get-go, we felt we were in good hands. So much care was taken with the placement of our cottage on our lot to give us a fantastic view and that same care was taken with the construction, making us ever so pleased with the quality of our cottage. Carolyn took weekly pictures and put them on the web for us. It was such fun to check in and see just how the construction was going. Any of our concerns were met with positive and prompt response.

We totally enjoyed our first summer in Maggie Valley and now as we prepare to return for our second season, we want to thank both George and Larry for all their help in building our summer retreat.”
– Rich and Jan Pattarozzi

“Baldwin Logcrafters have just completed a vacation home for us. We have been most pleased with the entire experience. The workmanship and quality of the product are both excellent. We would highly recommend their services to prospective customers.”
– Duane & Marilyn Adams, Sarasota, FL

“We are so enjoying the beautiful home you have built! You two truly are amazing builders. We are blessed by your talents!”
– The Minas

“I purchased a piece of land in Maggie Valley, and when I started my search for a builder, I came across a lot of claims and promises, but I wasn’t interested in just another cookie-cutter log home that so many of them showed me. George and Larry helped me build a truly unique log home, with great character, high quality and at a manageable cost – not an easy accomplishment! When they were finished with their part of the project, they were an invaluable resource to help me find reliable contacts to help me complete the job. I am very satisfied with all aspects of the project, and I am proud to be living in and enjoying the final result. It all came out beautifully.”
– Thomas Benoit

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